• My Favourite ‘Pay It Backward’ Moment

    At one point during yesterday’s world record breaking event, a father pulled his cell phone away from his ear and excused himself to one of the Pay It Backward volunteers,
    Sorry about that. My 3 year old son is on the phone and he’s excited that he can see me on the internet.
    This, for me, summed [...]

  • Title Smack

    It used to suck to say you were in sales… hence the words ‘business development’.
    Then I read this from Chris Brogan,
    What does a day in the life of a social media marketer look like? I’m not a marketer, so if I get some of your terms wrong, forgive me.
    And I can’t help but think how [...]

  • Curiousity Killed the SysAdmin Cat

    This morning I turned on my computer to find 3 MSN messages that were quite obviously spam. The messages had the traditional caption+link setup:
    Find out who has blocked you.
    www.BlockInfo.com
    I guess we know what people couldn’t resist.

  • Value Add

    Here are two videos. Two forms of expression. Two very different ways (amounts) of adding value to the world.
    It’s easy to argue that this is just a style choice. Or even the world through different eyes. I don’t buy it.
    This is not a statement about the genre. Tupac never made a song that didn’t have [...]

  • The Benefit of the Doubt

    Give it to everyone until they’ve unearned it. What is there to lose?
    If a customer rips into you (the rude way) - then they don’t have management training. This doesn’t mean they don’t have a valuable insight for you. It’s your job to extract it from the rubble.
    If you’re owed money - don’t ask [...]